We are very proud of the strong relationships we have built up with our clients since ECM launched in 1997. Many of our clients have been using our water & energy management services for over 10 years, which is a testament to the quality and adaptability of the services we are able to offer. Here are a few client testimonials from just some of our happy customers:
We engaged ECM based on a recommendation from one of their existing clients, and would have no hesitation in recommending them to others. ECM provided invaluable support through our recent business expansion by offering hands on project management, energy procurement and regulatory compliance services.
Mark Merrick, Director
We have worked with ECM for a long time, and consider them to be our “energy management” partners. They have provided a range of services, including bill audits & bill validation, energy procurement and new connection services. The team at ECM always work in a proactive and professional manner and we look forward to continuing to grow our relationship with them.
Martin Bate, Finance Director
Cranstons Quality Butchers Ltd
“We use your company as we greatly appreciate the help you give, sorting problems with the fuel companies and finding the best prices. We have built up a good rapport with your staff as nothing is a problem and we know by you checking our invoices we are paying the correct amounts so it is also peace of mind. I have personally passed on your company name to others when it has come up in conversation.”
Mary Craig, Purchase Ledger
“I have been using the services of ECM since 2009 to help support with leak location and from day one we could see they were streets ahead of what we had been doing ourselves to locate the problems we were experiencing. Over the next few years ECM helped secure huge savings in locating monstrous leaks that were costing huge sums of money as well as the time spent with our own staff trying to locate the leaks. I cannot speak highly enough of the work that ECM carried out for us in the earlier years and how they went about their business with professionalism and a methodical mind-set to help achieve such fantastic results.
The work that ECM now carry out has moved to a new level in not only locating / identifying leaks but improving and reducing our water costs, fuel costs with a number of clever systems and operational functions that are practical and easy to manage with the help of all the staff at ECM. The systems we have in place help reduce our carbon footprint and is all-round better for the environment which is very important to Darwin and our care for being as green as we can be.
The working relationship and day to day involvement with Steve Casson and the hard working engineers Dean and Ryan is very productive and proactive and they are an absolute joy to work with. I congratulate ECM on their 20 years in business and wish them all the success and happiness for future.”
Kris Sutton, Group Grounds & Utilities Manager
Harry Peers Steelwork Ltd
“We joined ECM a number of years ago due to recommendation from their affliation with EEF who we have been members of for over 70 years! Throughout the years, ECM have supported us with our Utilities in a prompt and courteous manner… and to the next 50 years!”
Marilyn Peers, General Manageress
Lake District Estates
We were experiencing inconsistent water leak issues at site and could not locate the source of the issue. We employed ECM’s Water Data Logger service to quantify the size of the issue and immediately ECM detected several leaks over a period of time, in the region of £14,000 p.a. ECM’s engineers were quickly able to assist with on-site support in terms of locating and repairing the leak. This only temporarily resolved the issue as further leaks returned at a later date. As a result and to ensure quicker on-site resolution with our own staff, we engaged ECM’s SmartNet Plus service in which we are now able to quickly locate leaks as they occur.
Andy Bennett, Holiday Park Area Manager
“We have worked with ECM for many years and in that time they have saved us countless amounts in money, time and stress. We are not experts in the energy market and would no doubt lurch from one ill-informed decision to the next in an attempt to save money. ECM are industry professionals advising us of the best possible deal on each occassion enabling us to concentrate on our business knowing that the headache has been taken care of out of energy renewals. Thanks for the work you’ve done for us and the money you’ve saved us.”
Andrew M. Turner, Managing Director
We have been utilising a variety of ECM’s services since August 2013, including historical auditing, procurement and invoice validation.
ECM completed the initial auditing exercise across all of our energy supplies, and as a caravan park, ECM identified an immediate area of overcharge on our utility invoices. ECM completed all necessary documentation on our behalf and proceeded to recover a significant sum in overcharges from our utility supplier. This is an area in which we would have continued to be over charged had ECM not been able to assist, as we were unaware (like many businesses) of our eligibility for discounts due to the nature of our business.
I have so far experienced an excellent service from ECM and would recommend their services to any business looking for effective all-round energy expertise.
Chris Locker, Director
P & F Safepac Co Ltd
“We value your service greatly, and thank you for all the guidance that you have provided for the Safepac family.”
Bill Flynn, Managing Director
Partington's Holiday Parks
ECM manage the energy and water costs at our Holiday Home Parks on a daily basis, and they have our full confidence in acting to implement savings projects. We have been working with ECM for many years during which time they have delivered significant energy and cost savings.
Robert Kearsley, Director
Pure Leisure Group
ECM have been working with The Pure Leisure Group for over ten years, assisting with energy procurement, water management, energy saving measures and bill validation. Throughout that time ECM have been both professional and innovative generating significant savings and also obtaining historic refunds for the Group.
Paul Rossiter, Finance Director
“QA have worked with ECM for many years now as we know we can rely on you and trust to get the best rates within the energy market, with robust processes in place. The ECM Team are always happy and prompt to assist us with queries.”
Luke Willsher, Facilities Co-ordinator
“We have worked with ECM for a number of years, and during that time, we have always found them to be helpful and quick to resolve any issues we have raised.”
Caroline Evans, Senior SHEQ Manager
Ribby Hall Village
ECM have been our long term partner in helping to manage our water and energy consumption and costs. They have secured significant financial savings which recently helped us to achieve the 4 Gold Green Tourism Business Scheme award. The team at ECM are always keen and committed to deliver effective water and energy management solutions and we can always rely on them to manage our requirements professionally, efficiently and with minimum disruption to our guests.
Diane Cottam, Senior Manager Special Projects
ECM have been our long-standing energy management and CCA Compliance services providers achieving significant savings for SKChilled Foods. Managing our Climate Change Levy Compliance on a day to day basis has proven to be particularly beneficial not just in terms of the financial benefit but also human resource. We look forward to continuing our relationship through the second phase of the CCL Scheme.
Derek Hodgson, Finance Director
Thanks for all your help… reminded me of why we’ve used ECM for so many years as our advisers, simple honesty is always the best policy and sits nicely with the way we work here too.
Stuart White, Finance Director